Frequently Asked Questions
Everything you need to know about shopping with Ingenius Designs.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label for your exchange or refund.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Are your materials sustainably sourced?
At Ingenius Designs, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Ingenius Designs garments?
To maintain the longevity of our designs, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner seam label of every piece.